ResBooker

Terms of Service

Last updated: March 2026

ResBooker is a product and trade name of Arc Telos Labs Inc., a legally registered corporation. All references to "ResBooker," "we," "us," or "our" in these Terms refer to Arc Telos Labs Inc. doing business as ResBooker.

1. Acceptance of Terms

By accessing, registering for, or using ResBooker (operated by Arc Telos Labs Inc.) in any capacity, you unconditionally agree to be bound by these Terms of Service, including all payment, non-compete, and liability provisions herein. If you do not agree to every provision, you must immediately cease all use of the service and delete your account.

2. Service Description

ResBooker monitors restaurant reservation platforms for availability and can automatically book reservations on your behalf using your own platform credentials. We act as your automated agent, not as a reservation broker. The service is provided on an automated basis and, once a booking action is initiated, it cannot be reversed through ResBooker.

3. Your Account

You are responsible for maintaining the security of your account credentials. You must provide accurate platform credentials for the services you wish to monitor. You agree not to share your account or use another person's account. You are solely responsible for all activity that occurs under your account, including all charges incurred.

4. Platform Credentials

When you connect a restaurant platform (such as Resy, OpenTable, or SevenRooms), your credentials are encrypted at rest and used solely to make reservation requests on your behalf. We do not sell, share, or use your credentials for any other purpose.

5. Fees, Charges & No-Refund Policy

All fees are final and non-refundable. By using ResBooker, you acknowledge and agree to the following:

  • Booking fees are charged upon successful reservation. Once ResBooker successfully books a reservation on your behalf, the applicable booking fee is immediately earned and non-refundable, regardless of whether you attend, cancel, modify, or no-show the reservation on the underlying platform.
  • Subscription fees are non-refundable. All subscription payments are final. No partial or prorated refunds will be issued for any reason, including early cancellation, account termination, or dissatisfaction with the service.
  • No chargebacks or payment disputes. You agree not to initiate any chargeback, payment dispute, or reversal of any charge made by ResBooker through your payment provider, credit card company, bank, or any payment processor. You acknowledge that all charges are authorized and legitimate. If you initiate a chargeback or dispute, you agree that (a) your account will be immediately and permanently terminated, (b) you will remain liable for the disputed amount plus any fees, costs, and expenses incurred by ResBooker in responding to the dispute, including but not limited to chargeback fees, administrative costs, and reasonable legal fees, and (c) you consent to the collection of such amounts through any lawful means.
  • Cancelling a reservation does not entitle you to a refund. The ResBooker fee is for the service of securing the reservation, not for the reservation itself. Whether you keep, cancel, modify, or fail to attend the reservation has no bearing on the fee.
  • Pre-authorization of charges. By adding a payment method and setting up watches, you expressly authorize ResBooker to charge your payment method for any booking fees incurred when reservations are successfully made on your behalf, without additional notice or confirmation at the time of booking.

6. Assumption of Risk

You acknowledge and accept all risks associated with using ResBooker, including but not limited to:

  • Reservations may be booked automatically based on the criteria you set. It is your sole responsibility to configure your watches accurately, including dates, times, party sizes, and restaurant selections.
  • Multiple reservations may be booked if you have multiple active watches. You are responsible for all booking fees incurred.
  • Third-party platforms (Resy, OpenTable, SevenRooms, etc.) may impose their own cancellation penalties, no-show fees, or account restrictions. ResBooker is not responsible for any consequences imposed by third-party platforms.
  • Platform API changes, outages, or rate limiting may affect service availability. ResBooker does not guarantee successful bookings or continuous availability.
  • You use ResBooker at your own risk and agree that ResBooker shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the service.

7. Non-Competition & Non-Solicitation

By using ResBooker, you agree to the following restrictive covenants, which you acknowledge are reasonable and necessary to protect ResBooker's legitimate business interests, proprietary technology, trade secrets, and competitive position:

  • Non-compete. During your use of ResBooker and in perpetuity, both during and after your use of the service, regardless of account termination, you shall not directly or indirectly develop, create, launch, operate, fund, invest in, advise, consult for, or otherwise participate in any product, service, software, application, or business that competes with ResBooker or provides substantially similar functionality, including but not limited to automated restaurant reservation monitoring, alerting, or booking services for any platform.
  • No reverse engineering. You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, data structures, architecture, business logic, or underlying technology of ResBooker. You shall not monitor, scrape, crawl, or systematically access ResBooker's systems to understand its functionality, performance characteristics, or technical implementation.
  • No competitive use of knowledge. You shall not use any knowledge, insights, strategies, techniques, or information gained from using ResBooker to build, improve, advise, or contribute to any competing product or service.
  • Non-solicitation. You shall not solicit, recruit, hire, or attempt to hire any employee, contractor, or consultant of ResBooker, or encourage any such person to leave their engagement with ResBooker, in perpetuity, both during and after your use of the service.
  • Breach remedies. You acknowledge that any breach of this Section 7 would cause irreparable harm to ResBooker for which monetary damages would be inadequate. Accordingly, you consent to ResBooker seeking injunctive or equitable relief in addition to any other remedies available at law, without the necessity of proving actual damages or posting a bond. In the event of a breach, you agree to pay all of ResBooker's enforcement costs, including reasonable attorneys' fees, court costs, and investigation expenses.

8. Intellectual Property & Proprietary Rights

All aspects of ResBooker, including but not limited to its software, code, algorithms, user interface, design, branding, documentation, and business methods, are the exclusive property of ResBooker and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the service solely for your personal, non-commercial reservation needs. This license does not grant you any rights to ResBooker's underlying technology, trade secrets, or proprietary information.

9. Confidentiality

You agree to keep confidential all non-public information about ResBooker's service, including its features, functionality, pricing structure, performance characteristics, and technical capabilities. You shall not disclose such information to any third party, particularly to any actual or potential competitor.

10. Limitation of Liability

ResBooker is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by applicable law:

  • ResBooker shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, use, or goodwill, regardless of the theory of liability.
  • ResBooker's total aggregate liability for any and all claims arising from or related to the service shall not exceed the total fees paid by you in the three (3) months immediately preceding the event giving rise to the claim.
  • We are not responsible for missed reservations, booking errors, duplicate bookings, unwanted bookings, or any changes to third-party platform APIs, policies, or availability.
  • You waive any right to participate in a class action lawsuit or class-wide arbitration against ResBooker.

11. Indemnification

You agree to indemnify, defend, and hold harmless ResBooker, its owners, operators, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the service; (b) your violation of these Terms; (c) your violation of any third-party platform's terms of service; (d) any chargeback or payment dispute initiated by you; or (e) any breach of the non-competition or confidentiality provisions herein.

12. Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the service shall be resolved exclusively through binding individual arbitration administered under the rules of the American Arbitration Association, conducted in the State of New York. You agree to waive any right to a jury trial and any right to participate in a class action, collective action, or representative proceeding. The arbitrator's decision shall be final and binding. Each party shall bear its own costs, except that the losing party shall reimburse the prevailing party's reasonable attorneys' fees and costs.

13. Termination

We reserve the right to suspend or terminate accounts at any time and for any reason, including but not limited to violation of these terms, initiation of payment disputes, suspected fraudulent activity, or engagement in competitive activities. Upon termination, all fees paid are non-refundable, and the non-competition, confidentiality, and indemnification provisions shall survive indefinitely. You may delete your account at any time from the Settings page, subject to payment of all outstanding fees.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in New York County, New York.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16. Changes to Terms

We may update these terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the service after any changes constitutes your acceptance of the revised terms. It is your responsibility to review these Terms periodically.

17. Entire Agreement

These Terms constitute the entire agreement between you and ResBooker regarding your use of the service and supersede all prior agreements, understandings, and communications, whether written or oral. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.