Effective date: March 11, 2026
Welcome to ResBooker. Please read these Terms of Service ("Terms") carefully before using our website, products, services, and applications (collectively, the "Services"). ResBooker is a product and trade name of Arc Telos Labs Inc., a legally registered corporation. All references to "ResBooker," "we," "us," or "our" in these Terms refer to Arc Telos Labs Inc. doing business as ResBooker.
If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us at support@resbooker.io.
Important Notice
YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS. IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER. BY ACCESSING, REGISTERING FOR, OR USING RESBOOKER IN ANY CAPACITY, YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING ALL PAYMENT, LIABILITY, AND ARBITRATION PROVISIONS HEREIN.
ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
ResBooker is an automated reservation monitoring and booking service. The Services allow you to set up monitoring criteria for restaurant reservations ("Monitors") across third-party booking platforms. Our system periodically checks these platforms for availability matching your criteria and can automatically book reservations on your behalf using your own platform credentials.
ResBooker acts as your authorised automated agent — not as a reservation broker, reseller, or marketplace. We do not hold, sell, or transfer reservations between users. All reservations are made directly on the applicable third-party platform using your own account and credentials, as though you had made them yourself.
The Services are provided on an automated basis. Once a booking action is initiated on your behalf, it cannot be reversed through ResBooker. You must manage any modifications or cancellations directly through the relevant booking platform.
You represent and warrant that you are at least 16 years of age and are of legal age to form a binding contract in your jurisdiction. If you are under 16, you may not use the Services. If you are between 16 and the age of majority in your jurisdiction, you must have your parent or guardian's consent to use the Services and they must agree to these Terms on your behalf.
You will only use the Services for your own personal use and not on behalf of or for the benefit of any third party. You will comply with all laws that apply to you, your use of the Services, and your actions and omissions that relate to the Services. If your use of the Services is prohibited by applicable laws, you are not authorised to use the Services.
To use the Services, you must create an account and provide accurate, complete, and up-to-date registration information. You promise to maintain and promptly update this information to keep it current.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account, including all charges incurred. You agree not to share your account or use another person's account. You may not transfer your account to anyone else without our prior written permission. You must notify us immediately if you suspect any unauthorised use of your account.
To enable booking functionality, you may connect your third-party restaurant booking platform account(s) by providing your credentials through our secure verification process. By doing so:
ResBooker interacts with third-party restaurant booking platforms on your behalf. You acknowledge and agree to the following:
The Services include both free and paid features. By using paid features, you agree to the following:
By adding a payment method and setting up Monitors, you expressly authorise ResBooker to charge your payment method for any booking fees incurred when reservations are successfully made on your behalf, without additional notice or confirmation at the time of booking. We may also preauthorise or place a temporary hold on your payment method to verify it is valid.
You agree not to initiate any chargeback, payment dispute, or reversal of any charge made by ResBooker. You acknowledge that all charges are authorised and legitimate. If you initiate a chargeback or dispute, you agree that: (a) your account will be immediately and permanently terminated; (b) you will remain liable for the disputed amount plus any fees, costs, and expenses incurred by ResBooker in responding to the dispute, including but not limited to chargeback fees, administrative costs, and reasonable legal fees; and (c) you consent to the collection of such amounts through any lawful means.
We may offer free trials or promotional pricing from time to time. Any free trial must be used within the specified trial period. At the end of the trial period, your account will automatically convert to a paid subscription at the then-current rate unless you cancel before the trial ends. We will notify you before the trial period expires. If you cancel during the trial and are inadvertently charged, please contact us at support@resbooker.io.
As part of the Services, you may receive communications from ResBooker, including via email and SMS. By creating an account and using the Services, you consent to receive transactional messages relating to your account and reservations, including but not limited to:
You may manage your notification preferences from your account Settings. Standard message and data rates may apply for SMS messages. You agree to indemnify and hold ResBooker harmless from any claims arising from your breach of the communications consent set out in this section.
You acknowledge and accept all risks associated with using ResBooker, including but not limited to:
You represent, warrant, and agree that you will not use or interact with the Services in a manner that:
A violation of any of the foregoing is grounds for immediate termination of your right to use or access the Services.
All aspects of ResBooker, including but not limited to its software, code, algorithms, user interface, design, branding, documentation, and business methods, are the exclusive property of Arc Telos Labs Inc. and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Services solely for your personal, non-commercial reservation needs. This licence does not grant you any rights to ResBooker's underlying technology, trade secrets, or proprietary information.
You shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, display, licence, sell, or otherwise exploit any content or materials from the Services without our prior written consent.
You agree to keep confidential all non-public information about ResBooker's service, including its features, functionality, pricing structure, performance characteristics, and technical capabilities. You shall not disclose such information to any third party, particularly to any actual or potential competitor.
By using ResBooker, you agree to the following restrictive covenants, which you acknowledge are reasonable and necessary to protect ResBooker's legitimate business interests, proprietary technology, trade secrets, and competitive position:
We are always working to improve the Services, and they may change over time. We may suspend or discontinue any part of the Services, introduce new features, or impose limits on certain features or restrict access to parts or all of the Services. We will make reasonable efforts to notify you of material changes that would adversely affect you, but this is not always practical. We reserve the right to remove any content from the Services at any time, for any reason, in our sole discretion, and without notice.
If you are located in the United States, the following applies:
THE SERVICES ARE PROVIDED BY RESBOOKER (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. RESBOOKER MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING THE SERVICES, INCLUDING WITHOUT LIMITATION REGARDING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE SERVICES. WE DO NOT GUARANTEE THAT ANY RESERVATION WILL BE SUCCESSFULLY BOOKED OR THAT THE SERVICES WILL BE AVAILABLE AT ALL TIMES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
If you are located in the United Kingdom, the following applies:
Although we have taken all reasonable care to ensure that the features and functionalities provided are of a reasonably satisfactory standard, certain features may rely on networks, third-party platforms, and connections that are beyond our control. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you which is caused by events outside our reasonable control. We do not guarantee that the Services will be compatible with all hardware and software which you may use, or that the Services will be available at all times or at any specific time.
If you are located in the United States, the following applies:
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL RESBOOKER OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUCCESSORS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, OR COMPUTER FAILURE OR MALFUNCTION; (B) ANY SUBSTITUTE GOODS, SERVICES, OR TECHNOLOGY; (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE HUNDRED U.S. DOLLARS ($100) OR (II) THE AMOUNTS PAID BY YOU TO RESBOOKER IN THE THREE (3) MONTHS PRECEDING THE APPLICABLE CLAIM; OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL.
We are not responsible for missed reservations, booking errors, duplicate bookings, unwanted bookings, or any changes to third-party platform APIs, policies, or availability. You waive any right to participate in a class action lawsuit or class-wide arbitration against ResBooker.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
If you are located in the United Kingdom, the following applies:
We will never be responsible for any loss or damage that is: (a) not reasonably foreseeable; (b) caused by a failure by you to comply with these Terms; (c) a business loss; (d) caused by a failure by you to install any update provided with sufficient installation instructions within a reasonable time; or (e) something you could have avoided by taking reasonable action.
Our total liability to you shall be limited to the greater of (i) the amount paid by you to ResBooker for the Services during the 12 months prior to any claim, or (ii) £100. We do not exclude or limit in any way our liability to you where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for breach of your legal rights in relation to the Services.
If you are located in the United States, the following applies:
You agree to indemnify, defend, and hold harmless ResBooker, its owners, officers, directors, employees, agents, and successors (collectively, the "ResBooker Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services (including any actions taken by a third party using your account); (b) your violation of these Terms; (c) your violation of any third-party platform's terms of service; (d) any chargeback or payment dispute initiated by you; (e) any consequences to your third-party platform account arising from your use of the Services; or (f) any breach of the non-competition or confidentiality provisions herein.
In the event of such a claim, we will attempt to provide notice to the contact information we have for your account, provided that failure to deliver such notice shall not reduce your indemnification obligations.
If you are located in the United States, the following applies:
These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of New York, without regard to conflict of laws provisions.
The parties shall use their best efforts to settle any dispute directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in New York County, New York, in accordance with the JAMS Streamlined Arbitration Rules and Procedures then in effect, by one commercial arbitrator with substantial experience in resolving commercial contract disputes.
ResBooker will pay all arbitration fees for claims less than seventy-five thousand dollars ($75,000). ResBooker will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
YOU AND RESBOOKER WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and ResBooker are instead choosing to have claims and disputes resolved by arbitration.
ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor ResBooker is entitled to arbitration; instead all claims and disputes will be resolved in a court of competent jurisdiction.
You have the right to opt out of this arbitration agreement by sending written notice of your decision to opt out to support@resbooker.io within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you want to opt out of the arbitration agreement.
Either you or ResBooker may assert claims, if they qualify, in small claims court in New York County, New York or any United States county where you live or work. Furthermore, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.
If you are located in the United Kingdom, the following applies:
These Terms are governed by English law. You can bring claims against us in the English courts. If you live in Scotland, you can bring claims in either the Scottish or English courts. If you live in Northern Ireland, you can bring claims in either the Northern Irish or English courts. We can claim against you in the courts of the country you live in.
Any dispute arising from or in connection with these Terms or your use of the Services shall first be dealt with by engaging with each other in good faith to try and resolve such dispute before any formal legal process. If you have a complaint or wish to raise a concern, please contact us at support@resbooker.io.
We reserve the right to suspend or terminate your access to the Services at any time and for any reason, including but not limited to: violation of these Terms, initiation of payment disputes, suspected fraudulent activity, or engagement in competitive activities. We may also terminate any free trial or promotional access at any time.
You may delete your account at any time from the Settings page, subject to payment of all outstanding fees. Account termination may result in the destruction of any content associated with your account.
Upon termination, all fees paid are non-refundable. The following provisions shall survive termination of these Terms: any obligation you have to pay us or indemnify us, any limitations on our liability, terms regarding ownership or intellectual property, confidentiality, non-competition, and terms regarding dispute resolution, including the arbitration agreement.
The Services may contain links or connections to third-party websites or services that are not owned or controlled by ResBooker. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of any third-party site or service.
If there is a dispute between you and any third party (including any third-party booking platform), you agree that ResBooker is under no obligation to become involved. You release ResBooker, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, arising out of or in any way related to such disputes and/or our Services.
We reserve the right to change these Terms at any time. If we make material changes, we will notify you by placing a notice on our website, sending you an email, or by other reasonable means. If you do not agree with the new Terms, you may reject them by ceasing use of the Services, but this means you will no longer be able to use them. Your continued use of the Services after a change to the Terms is effective constitutes your acceptance of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder, or your account, in any way (by operation of law or otherwise) without ResBooker's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms constitute the entire agreement between you and ResBooker regarding your use of the Services and supersede all prior agreements, understandings, and communications, whether written or oral. You acknowledge and agree that you are not an employee, agent, partner, or joint venture of ResBooker, and you do not have any authority to bind ResBooker in any respect whatsoever. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.
If you have any questions about these Terms, please contact us at support@resbooker.io.